Microsoft’s latest mobile app, Kaizala Pro, is now commercially available across Kenya.
The app designed for large group communication, workflow management, reporting and analytics, and is integrated with Office 365 is aimed at improving the way businesses communicate and collaborate, a challenge faced by many businesses across the region who manage field staff remotely.
“Mobile technology is enabling businesses to embrace the fourth industrial revolution and digitally transform their operations. Microsoft Kaizala is ideal for organisations that need to communicate with large numbers of task workers to enhance business agility, collaboration, and organisational productivity,” said Sebuh Haileleul, County Manager for Microsoft in Eastern Africa.
Unlike other chat-based apps in the market, Kaizala extends beyond a mere communication function. Because many workers in the region often don’t have an email address, Kaizala only requires a mobile number to sign a user up. The app is also optimised to work on any network – including slow 2G networks.
Kaizala also provides actionable information through analytics and reports, while complying with industry security best practices.
“Microsoft Kaizala is currently Tier-A compliant and our engineers do not have access to any customer data,” Sebuh adds.
With Kaizala, customer’s messages, photos, video files, audio files, documents, polls, surveys, and other data is protected by encryption in-transit and at-rest.
All Kaizala data is stored in Microsoft Azure data centres, which adhere to industry standard security and compliance certifications.
Managers can then decide who has access to company data.
“This means only you and the people with whom you are communicating can see what you have sent them,” says Sebuh.